Shawn Kent Hayashi

The holidays in November & December provide us with opportunities to express appreciation and gratitude in conversations. Have you ever thought about giving the gift of a great conversation?  Read More

Ready to listen so others get heard? Recently Shawn was asked a similar question by several of her readers. One of them worded it this way: “Yesterday I received feedback from someone who is important to me. He said, ‘You don’t hear me and I’m having a hard time getting your attention!’ When I look at my behavior I realize he is right. What can I do now?  Read More

Yeah!  We made it to the other side of a BIG move and we are now settled into new space.  Moving, like any complex project, takes loads of communication ability and patience.  Read More

Want to be a life long learner? Keeping a Learning Journal is a huge differentiator – those people who practice reflective learning are the ones who leap frog over others. Are you taking detailed notes focused on what is important to you and your learning goals?  Read More

Jonathan, the president of a mid-sized university, invited me to observe one of his advisory board meetings because he said he was “stumped by the team dynamics going on with this group.”  Read More