NOBODY WASHES A RENTAL CAR
People in an organization are either “owners” or “renters.” Owners are proud to work for the organization. They are invested in the work and feel a connection to it. Owners take responsibility, or ownership, for what needs to get done. Renters are simply working for a paycheck. They feel no long-term responsibility to the well-being of the organization.
All else being equal, the company with the highest owner to renter
- What is the owner to renter ratio at your company?
- Is there a process in place at your company to separate the owners from the renters during selection and hiring?
- Can renters be converted to owners? If so, how is that done?
Randy Lisk is the author of two bestselling books about organizational improvement and leadership. He lives in Lexington, Kentucky with his wife Karen. More about Randy....